Products Sale

Sale of products - Return policy: Right of Free Resolution

 

Purchase of new items:
The Customer has 7 days after receiving the goods to terminate the contract and return it.

The Client must inform CameraPrivee of the decision to terminate this contract by means of an unambiguous statement (to e-mail: support@cameraprivee.eu)

The right of free termination must be exercised by issuing the said communication within 7 days after receiving the goods.

The Client is solely responsible for proving that he exercised the right of free withdrawal within the legal deadlines.

Only purchases of new products are entitled to regret and only if the item sold belongs to a citizen of the European Union.
The Customer must return the goods, presenting the respective proof of purchase.

It is the Customer's sole responsibility to bear the cost of returning the goods.
The Customer must keep the goods in order to be able to return them in the proper conditions of use.
(The packaging must not be opened, broken or damaged)

Consequently, with the exercise of the right of free retraction, the price paid for the goods will be returned to the Client, less shipping costs.
If we see the depreciation of the goods, there will be no refund of the value.
Depreciation of products is considered whenever there is a change in the initial state of the product and / or its packaging.

There is no refund until the products are received by cameraprivee.


Purchase of used items:
The right of repentance does not apply to sales between individuals.
That is the case with models and customers.
Not all product purchases assume the right to repent.

There is no right to freely terminate the contract, in the following situations:

Supply of products made according to the consumer's specifications or clearly customized;
Supply of products that, by nature, cannot be resent or are subject to deterioration.
Audio and video recordings;

Used clothes. (In this case, refunds will be considered on a case-by-case  by our support or by CCBill's support. "


Our order cancellation policy:
Unfortunately, we are unable to cancel an order that has not yet been shipped.
The user pays for shipping orders, the delivery time is 3 working days after payment.

NOTE: We declare that all items and used clothing have been properly washed